Regularly updated, the aim of the glossary is to promote a common set of universal terms in order to reduce confusion and remove inconsistencies. Bill of materials bomlist of components and parts for an asset, usually structured in hierarchical layers from gross assemblies or major end items to minor items down to component parts. The maintenance cmms and reliability terms and acronyms listed here can be found on the many pages of this website or on other related websites. Daily operations of the systemsoftware may necessitate that maintenance personnel identify potential modifications needed to ensure that the system continues to operate as intended and produces quality data. This may include the specification, design, and construction of the asset, its operation, maintenance and. Plant maintenance resource center maintenance terminology monitored using condition monitoring, statistical process control techniques, by monitoring equipment performance, or through the use of the human senses. Facilities management software can integrate with other systems to share data, and these various systems offer specific functionality that can enhance how facilities are managed. Often maintenance functions are referred to as maintenance, repair and overhaul mro and mro is also used for maintenance, repair and operations. Modification requests are logged and tracked, the impact of proposed changes is determined, code and other software artifacts are modified, testing is conducted, and a new version of the software product is released. Updating software, adding new functions, fixing bugs and solving problems.
Facilities and offices that house the executive management and supporting activities for transit operations, with the exception of vehicle maintenance, and that could include accounting, finance, engineering, legal, safety, security, customer services, scheduling, and planning. In some information technology it departments that use site reliability engineering as a job title, the development team is split into developers and sres. Meaning, pronunciation, translations and examples log in dictionary. Maintenance, repair and operations mro or maintenance, repair, and overhaul involves fixing any sort of mechanical, plumbing or electrical device should it become out of order or broken known as repair, unscheduled, or casualty maintenance. File transfer protocol, a format and set of rules for transferring files from a host to a remote computer. The information technology examination handbook infobase concept was developed by the task force on examiner education to provide field examiners in financial institution regulatory agencies with a quick source of introductory training and basic information. Equipment maintenance management and certification siemens.
Gartner defines it operations as the people and management processes associated with it service management to deliver the right set of services at the right quality and at competitive costs for customers. Managerplus glossary maintenance management software. Operation and maintenance definition by babylons free. Glossary of computer system software development terminology. Software created by people who are willing to give it away for the satisfaction of sharing or knowing they helped to simplify other peoples lives. Definition phase guide to software project management pss0501 pss0502 ur guide pss0503 sr guide. Its main purpose is to modify and update software application after delivery to correct faults and to improve performance. The source of such definitions appears immediately following the term or. This maintenance glossary serves to help teams better understand. Free detailed reports on systems maintenance are also available. Glossary of computer system software development terminology 895. Below are a list of terms that are commonly used when talking about maintenance and maintenance operations. Software maintenance in software engineering is the modification of a software product after.
Mro maintenance repair and overhaul definition viewtech. Equipment that is not certified cannot be used for production. Common maintenance management terms and their definitions. Software maintenance is a part of software development life cycle. So any work done to change the software after it is in operation is considered to be. All glossary terms on the confluence page will be highlighted automatically.
It includes the entire process from initial planning, designed use, installation, training, operations, maintenance and eventual retirementreplacement. It terms glossary information technology definitions. That means youll see some acronyms crop up as youre working through the logistics of managing and moving your new office space real estate. The concept of application operations was pioneered in 2007 and, over a period of time, the model has been able to successfully meet the business challenges which include scalability, agility, proactivity, accountability, faster resolution to incidentsproblems, cost control, and standardization, among many others. Systems maintenance white papers it maintenance, system. Ieee pertaining to a system or mode of operation in which inputs are. Local repair items a reparable item which, when unserviceable, is repaired locally either by arrangements with a commercial vendor or in local base shops. Glossary of budget terms office of financial management.
The terms condition based maintenance, oncondition maintenance and predictive maintenance can be used interchangeably. Common applets include financial calculators and web drawing programs. This glossary lists each term that was defined for use in one or more of nercs continentwide or regional reliability standards and adopted by the nerc board of trustees from february 8, 2005 through february 24, 2020. Ieee software maintenance performed to improve the performance, maintainability, or other attributes of a computer program. Computer aided design is a process of generating and manipulating product designs through computer software. Glossary, dictionary, terminology, supply chains, operations management entries tend to be arranged according to. Get definitions for maintenance terms that are widely used across many different fields of. The capabilities of a equipment maintenance management software ensure that a manufactures equipment is valid and certified for its intended use. They also do not include functions that are primarily ministerial and internal in nature, such as building security, mail operations, operation of cafeterias, housekeeping, facilities operations and maintenance, warehouse operations, motor vehicle fleet management operations, or other routine electrical or mechanical services.
This document is reference material for investigators and other fda personnel. Costs such as utilities electricity, water, sewage, fuel, janitorial. It may be freestanding software, or it may add functionality to existing software. Transform your business and experience the value of gartner, live and in person. Include in maintenance buildings, equipment that enhances the maintenance function, for example. The united states department of defense uses the following definitions any activitysuch as tests, measurements, replacements, adjustments, and. A plan produced by availability management to define frequency and scope of preventative maintenance for servicecritical applications and infrastructure components under control of availability management. Includes routine and nonroutine maintenance, bench checks, calibration, and repairs accomplished in support of daytoday aircraft operations.
The true cost of ownership of a computer or other technology system that includes original cost of the computer and software, hardware and software upgrades, maintenance, technical support, and training. Workplace and facilities management terms, glossary and. Checking terminology issues inside confluence with scroll acrolinx connector. For windows pcs, mac, iphoneipad, android, pocketpc, and mp3 audio.
Once it has been downloaded, the applet will run on the users computer. Daily maintenance activities for the system must take place to ensure that any previously undetected errors are fixed. Learn about common it terms, technical jargon and information technology definitions in our comprehensive glossary. It refers to the management of assets to the benefit of the organization as a whole and not limited to a specific area such as a department, location or division. Computerized maintenance management system cmms refers to a software suite. Preventive maintenance means simple or minor preservation operations and the replacement of small standard parts not involving complex assembly operations. Operational maintenance activities related to the normal performance of the functions for which an asset or item of equipment is intended to be used. Operating software definition and meaning collins english. This glossary contains terms related to data centers, including definitions about network operations centers nocs and words and phrases about the storage, management and the transmission of data. Glossary of terms used for maintenance management programs.
Maintenance plans are sometimes known as standard operating procedures. Bill of materials bom 1 all maintenance repairable. Guide to the software operations and maintenance phase. More details can be found at the bottom of this page about cited references and glossary. If you are looking for a maintenance, cmms or reliability definition and you cannot find it here please let us know and we will ensure that it is added at the next update. Glossary remote visual inspection mro maintenance repair and overhaul mro noun definition mro in an acronym for maintenance, repair, and overhaul or administratively maintenance, repair, and operations. Please click on one of the terms to see its definition or skip list and proceed to definitions. Equipment maintenance management software ensures that equipment adheres to proper calibration and maintenance schedules. Synonyms for maintenance at with free online thesaurus, antonyms, and definitions.
Click on a highlighted word, and the corresponding richformatted glossary definition will pop up. There are multiple gartner conferences available in your area. Daily operations of the system software may necessitate that maintenance personnel identify potential modifications needed to ensure that the system continues to operate as intended and produces quality data. Glossary of terms used in nerc reliability standards. The longterm goal of the infobase is to provide justintime training for new regulations and for other topics of specific concern to. Software maintenance updating software, adding new functions, fixing bugs and solving problems.
Site reliability engineering sre is the application of scripting and automation to it operations tasks such as maintenance and support. A software project repeatedly passes through these phases in iterations called spirals in this model. Software project managers and software maintenance managers are collectively called software managers. It operations definitions this glossary explains the meaning of key words and phrases that information technology it and business professionals use when discussing it operations and related software products. Burden rates include all indirect costs and are usually referenced to direct labor cost excluding fringes required for the direct product manufacture.
The final document should be delivered in an electronically searchable format. Up to date for and complete with all charts and figures and professional, illustrated explanations. A common perception of maintenance is that it merely involves fixing defects. You can find additional definitions by visiting or using the search box below. An incident is defined as an unplanned interruption or reduction. The goal of sre is to swiftly fix bugs and remove manual work in rote tasks. Operations activities related to the normal performance of the functions for which a facility or item of ibe is intended to be used. Plant maintenance resource center maintenance terminology. A small java application that is downloaded by an activex or javaenabled web browser. To know with the basic definitions of software testing and quality assurance this is the best glossary compiled by erik van veenendaal. Ieee software maintenance performed to make a computer program.
The concept of application operations was pioneered in 2007 and, over a period of time, the model has been able to successfully meet the business challenges which include scalability, agility, proactivity, accountability, faster resolution to incidentsproblems, cost. One needs to define both the class and the operation to avoid using the term loosely. Guide to the software operations and maintenance phase prepared by. The dri international glossary for resilience is carefully curated by industry experts to present bestinclass definitions for terms used in our profession. When you need to manage terminology in a single language, a glossary is a great place to. Maintenance, cmms and reliability terms and acronyms. Mother of all maintenance and mro materials management glossaries the following terms and definitions are from the area of maintenance management, reliability, maintenance storeroom operations, and inventory and mro materials management areas. Transmission control protocolinternet protocol tcpip a communication standard for transmitting data packets from one computer to another. Glossary the terminology associated with office management and technology can be confusing. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and perincident repair. Software maintenance sustains the software product throughout its life cycle from development to operations.
Learn to speak the language with our glossary of common operations and technology terms and phrases. Actual inspection and maintenance is performed on prespecified schedules established by manufacturer or facility manager. Maintenance software terms you should know hippo cmms. To learn more about individual terms, follow the links to a page that elaborates on how the term is used in the field of maintenance. Maintenance definition of maintenance by merriamwebster. Maintenance excellence glossary page 6 the maintenance excellence institute introduction. A maintenance strategy where inspections are made or actions are taken on a scheduled basis to reduce service interruptions, reduce the premature failure of facilities, systems, and equipment, and continue efficient operations.
Facility management is a complex field and, as such, it requires the use of complex terminology. Expert system a software based system which makes or evaluates. This contract is usually calculated as an annual fee based on some percentage of the total software cost. Glossary, dictionary, terminology, supply chains, operations management entries tend to be arranged according to their abbreviation. Building a glossary and checking terminology in confluence.
Plant maintenance resource center maintenance terminology plant maintenance resource center. The united states department of defense uses the following definitions. This is also known as it maintenance, system maintenance, support, maintenance management software, information technology maintenance. You can then try out the software program and see how it will work for you.
Various different terms are used with maintenance management software which can sometimes be quite confusing. It generally provides for overall support and maintenance of a software product, including applications. Any sequence of operations for performing a specific task. Maintenance services include both hardware maintenance and support services, and network software maintenance and support services.
Software maintenance in software engineering is the modification of a software product after delivery to correct faults, to improve performance or other attributes. Artificial intelligence computer science electrical and electronics engineering. This reference is divided into four sections, and each section is organized in alphabetical order. Custodial maintenance activities associated with general daytoday care and cleaning operations necessary to operate a constructed asset, installation, or program to include. If you are not sure there is a match with your needs see if you can get an online demo trial or even download the software. Planon universe for corporate real estate and facility managers. Information is the key to successful facility management, and you dont want to be left scratching. A person or role responsible for the definition, prioritization, and maintenance of the list of outstanding features and other work to be tackled by a development team.
Technology vendors often sell a maintenance contract with their software. First, take our software acronym quiz to see where you stand. Glossary of computer system software development terminology 895 note. The mandatory inputs to the operations and maintenance phase are the provisionally accepted software system, the statement of provisional. Software maintenance performed to improve the performance. Software maintenance in software engineering is the modification of a software product after delivery to correct faults, to improve performance or other attributes a common perception of maintenance is that it merely involves fixing defects. In addition, the solution includes a unique graphical plan board that allows maintenance managers to visualize, analyze, and even adjust their maintenance plans. Support may include telephone assistance time as well. Product owners are common in agile software development methodologies and often represent the business or customer organization. Preventive maintenance,faa written knowledge test preparation. Over time, the terminology of maintenance and mro has begun to become standardized. Gartner glossary s software maintenance software maintenance. It also includes performing routine actions which keep the device in working order known as scheduled maintenance or prevent trouble from arising preventive maintenance.
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